Privacy Policy
Privacy Policy
Effective Date:Â
At Divinations Lab, we appreciate your privacy and take steps to protect your personal information. This Privacy Policy describes how we receive, use, and protect the information you provide us.
Information We Collect
We may gather the following categories of personal data when you utilize our services:
Name, age, gender, and contact information
Health information (test reports, prescriptions)
Address for specimen collection
Payment details (processed securely through third-party gateways)
Any other information you provide willingly
How We Use Your Information
We use your information to:
Schedule and perform lab tests and home sample collections
Send your test results by email, WhatsApp, or SMS
Enhance user experience on our website
Keep internal records and comply with the law
Contact you for reports, reminders, or updates
Data Protection and Security
Data security is important to us. Your personal and medical information is:
Stored on safe, encrypted servers
Made available only to authorized staff or NABL-certified partner laboratories
Never sold, rented, or distributed for advertising without your permission
Information Sharing
We might share minimal data with:
Diagnostic lab partners for laboratory testing
Third-party service providers (only to conduct necessary services)
Government authorities, if the law so demands
Your Rights
You are entitled to:
Access or update your personal information
Withdraw your consent at any time
Request erasure of your data (subject to legal requirements)
Cookies and Analytics
Cookies and tools such as Google Analytics may be used by us to enhance the functionality and usability of our website. The tools used do not capture personally identifiable information.
Third-Party Links
Our site could include links to third-party websites. We do not take any responsibility for their privacy policy and suggest that you read their policies separately.
Changes to This Policy
We reserve the right to make changes to this Privacy Policy at any time. Any changes we make will be made available on this page with the updated effective date.
Contact Us
If you have any issues or concerns regarding this Privacy Policy or your information, then please contact:
 Email: [email protected]
 Phone: +91 98222 56101
 Address: First Floor, Sangharsh Chowk, Sr.No.46/1, Samruddhi Market, Chandan Nagar, Pune, Maharashtra 411014
